7 Days Money Back Guarantee & Refund Policy

At Roots Video, we want to ensure you are 100% happy with your purchase.
If you have technical or sales queries, do not hesitate to contact us by Email.

If after you attempted to resolve issues with our Support team and feel the service(s) you purchased
does/do not the best fit your requirements, we want to make things right.

Our policy provides a full refund within 7 days of your date of purchase / Subscription. We’d love to
know what went wrong and how we can improve our system, so please include details about the
reason for your refund request if you reach out to us directly.

Roots Video and our payment process submit the refund immediately and make every attempt to
process the refund as quickly as possible. Your financial institution can take up to 7 days for the
refund to reflect in your bank account/card. We look forward to see you as a happy & valued
subscriber of Roots Video.